Premium LED Console
All the engaging graphics and features of a touchscreen console, translated onto an 8000-pixel LED light display.
product goals
Capture the engaging experience of a touchscreen console and translate it onto a large format LED console.
All user flows need to be accommodated for: everything from machine installation and setup to maintenance/backend flows to gym staff checking usage and troubleshooting to the workout experience for gym clients.
process
Researched other LED interfaces and manual hardware (this may have included a deep dive into 8-bit video games).
Prototyped an experience on a touchscreen to determine button placement but found a paper prototype was closer to the feel of pushing physical buttons multiple times rather than tapping a screen. The change showed a difference in behavior and helped determine the location of certain buttons.
Tested various timing, animation, transitions and font choices (in multiple languages) that impacted how users received and interpreted information.
Created and tested different versions of icons and graphics to be used across all consoles in all languages, ensuring they communicated their meaning successfully.
Designed high fidelity, clickable mock-ups and in-depth, annotated diagram flows for UX/UI so the development team in Asia could execute with fewer questions and problems.
takeaways
Even though it is a “less tech-y” screen, the size and engaging colors and graphics were pleasing to users (especially the Landmarks program with different locations
Redundant functionality was essential as we found, particularly on the elliptical and stair climber machines, users preferred the controls provided at the bottom of the console rather than the ATM-style buttons on top. Treadmill and bike users reached the console/ATM-style buttons more naturally.
On personal note, designing for this pixelated hardware brought me back to childhood - it felt like playing with a Light Brite but with way more options and capabilities!